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Your privacy
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Last Updated: [22 May 2025] Welcome to our Privacy Policy. Here is an explanation of how we collect and use your personal information when you use our website.
1. Information We Collect When you visit our website, we may collect the following information: Contact Information: We may collect your email address if you choose to share it with us. Usage Information: We collect information about how you use our website, including the pages you visit and the time you spend on the site.
2. How We Use the Information We use the information we collect for specific purposes, including: Improving Your Experience: We use the information to understand how we can enhance our website and services. Communicating with You: If you provide us with your email address, we may use it to respond to your inquiries and provide you with relevant information.
3. Sharing Information We do not share personal information with any third party outside our organization.
4. Your Privacy Rights You have the right to access the personal information we hold about you and request its correction or deletion. For more information about your privacy rights, please contact us.
5. Privacy Policy Updates We may update our Privacy Policy from time to time to reflect changes in laws and industry practices. Any updates will be posted on this page.
6. Contact Us If you have any questions or concerns about our Privacy Policy, please contact us via email at: [info@Colllecta.com].

Details

Wallet info

Company Info
Company Name
Group Logo
Account Info
Account number
Wallet number
IBAN number

OTP Submission Limits and Temporary Lockouts

To maintain the security of your account, we have implemented the following limits for OTP submissions:
1 minute lock: After the first 3 incorrect OTP attempts, your account will be temporarily locked for 1 minute.
5 minutes lock: After the 4th incorrect OTP attempt, your account will be temporarily locked for 5 minutes.
30 minutes lock: After the 5th incorrect OTP attempt and any subsequent failed attempts, your account will be temporarily locked for 30 minutes.
Please ensure you enter the correct OTP within the allowed attempts to avoid temporary lockouts.

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Warning: Limited OTP Submission Attempts, Click here for more details.
To maintain the security of your account, we have implemented the following limits for OTP submissions:
1 minute lock: After the first 3 incorrect OTP attempts, your account will be temporarily locked for 1 minute.
5 minutes lock: After the 4th incorrect OTP attempt, your account will be temporarily locked for 5 minutes.
30 minutes lock: After the 5th incorrect OTP attempt and any subsequent failed attempts, your account will be temporarily locked for 30 minutes.
Please ensure you enter the correct OTP within the allowed attempts to avoid temporary lockouts.
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Privacy

At Colllecta, we are committed to protecting the privacy of our users. This privacy statement explains how we collect, use, and protect the personal information you provide to us when using our web and mobile applications services.

Information We Collect
When you register for Colllecta Services, we collect personal information such as your name, email address, phone number, and payment information. We may also collect information about your device and your location when you use our services.

How We Use Your Information
We use your personal information to process and provide you with the services you have requested. We may also use your information to communicate with you about updates, promotions, and new features of our payment web application.

We do not sell or share your personal information with third parties, except as necessary to provide you with our services. For example, we may share your information with payment processors or financial institutions to facilitate payment transactions.

We may also share your personal information with law enforcement or government authorities when required by law or in response to a subpoena or court order.

How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption and security technologies to protect your payment information.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.

Your Rights
You have the right to access, update, and delete your personal information at any time. You can do so by logging into your account and updating your profile. If you are unable to do so, you can contact us at customercare@Colllecta.com to request assistance.

Cookies
We use cookies and similar technologies to collect information about how you use our services. This information helps us improve our services and provide you with a better user experience. You can control the use of cookies through your web browser settings. However, disabling cookies may limit your ability to use our payment web application.

Changes to this Privacy Statement
We may update this privacy statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this privacy statement by posting a notice on our services or by sending you an email.

Contact Us
If you have any questions or concerns about this privacy statement, please contact us at customercare@Colllecta.com.

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By using the Colllecta Payments Services web or mobile application, you agree to the following terms:
1. Acceptance of Terms By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. User Responsibility You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Prohibited Use You agree not to use the platform for any unlawful, fraudulent, or unauthorized purposes, including violating applicable laws or regulations.

4. Termination of Access We reserve the right to suspend or terminate your access to the platform at any time, without notice, for any reason, including violation of these terms.